Hassle-Free Returns & Refunds
Your satisfaction is our priority. If you're not completely happy with your order, we'll make it right with our simple return and refund process.
Damaged, spoiled, or expired products. We guarantee fresh, quality items and will replace or refund any items that don't meet our standards.
Items missing from your order or incorrect quantities delivered. We'll deliver the missing items or provide a full refund.
Received items different from what you ordered. We'll collect the wrong items and deliver the correct ones at no extra charge.
Simply not happy with your purchase? Contact us within 24 hours and we'll work with you to find a satisfactory solution.
Contact our support team within 24 hours of delivery via chat, email, or phone. Provide your order number and reason for return.
We'll review your request and provide a return authorization number. Most requests are approved instantly for quality issues.
For eligible returns, we'll arrange free collection of the items from your location. No need to visit our stores or pay shipping fees.
Once we receive the returned items, your refund will be processed within 2-3 business days to your original payment method or LAMMA Wallet.
At LAMMA, we're committed to delivering only the freshest, highest-quality products. Every item is carefully selected and quality-checked before delivery.
100% Quality Guaranteed
Our customer service team is here to help with returns, refunds, and any quality issues. Contact us through any of these channels:
Available 24/7
Instant response
+212 530-010-100
24/7 availability