Privacy Policy

Your Privacy is Our Priority

We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: March 15, 2025

Privacy at a Glance

Data Minimization

We only collect data necessary to provide our services and improve your experience.

Secure Storage

Your data is encrypted and stored securely using industry-standard security measures.

Your Control

You have full control over your data with options to access, update, or delete your information.

No Sale

We never sell your personal data to third parties. Your information stays with us.

Information We Collect

Account Information

  • Name and contact details (email, phone number)
  • Delivery addresses and location preferences
  • Account credentials and security information
  • Profile preferences and settings

Order Information

  • Purchase history and order details
  • Payment information (processed securely)
  • Delivery preferences and special instructions
  • Product reviews and ratings

Usage Information

  • App usage patterns and feature interactions
  • Device information and technical specifications
  • Location data (with your permission)
  • Customer service interactions

Marketing Information

  • Communication preferences
  • Marketing consent and opt-in status
  • Survey responses and feedback
  • Social media interactions (if connected)

How We Use Your Information

Service Delivery

Process orders, arrange deliveries, handle payments, and provide customer support.

Personalization

Customize your experience with personalized recommendations and relevant offers.

Communication

Send order updates, delivery notifications, and important service announcements.

Improvement

Analyze usage patterns to improve our services, develop new features, and fix issues.

Data Sharing & Third Parties

Your Privacy Rights

Access

Request a copy of all personal data we hold about you.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal data (subject to legal requirements).

Portability

Export your data in a machine-readable format.

Objection

Object to certain types of data processing, including marketing.

Restriction

Limit how we process your data in certain circumstances.

To exercise any of these rights, contact our privacy team at [email protected] or through your account settings.

Data Security

How We Protect Your Data

We implement comprehensive security measures to protect your personal information +212 530-010-100

Encryption: All data encrypted in transit and at rest using AES-256
Access Control: Strict access controls and authentication protocols
Monitoring: 24/7 security monitoring and threat detection
Compliance: Regular security audits and compliance certifications

Bank-Level Security

Privacy Questions?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

Privacy Officer: [email protected]
General Inquiries: [email protected]
Address: LAMMA Privacy Team, Casablanca, Morocco