Help Center

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Find answers to common questions, get support with your orders, or contact our 24/7 customer service team.

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Track Your Order

Check the status of your current order and delivery time

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Report an Issue

Missing items, quality issues, or delivery problems

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Contact Support

Chat with our 24/7 customer service team

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Frequently Asked Questions

Orders & Delivery

How fast is delivery?

We deliver in under 30 minutes, with an average delivery time of 25 minutes across our service areas.

What are your delivery hours?

We deliver 7 days a week from 7 AM to 11 PM in Casablanca and Rabat.

Is there a minimum order amount?

No minimum order required! Order as little or as much as you need.

Payments

What payment methods do you accept?

We accept cash on delivery, credit/debit cards, mobile money, and LAMMA Wallet.

How does LAMMA Wallet work?

Preload funds for faster checkout and get 5% off all orders plus cashback rewards.

Products & Quality

How do you ensure product freshness?

Our Blue Stores use temperature-controlled storage and we pick items just before delivery.

What if I'm not satisfied with my order?

We offer hassle-free returns and refunds. Contact support within 24 hours of delivery.

Contact Us

Email Support

[email protected]

Response within 2 hours

Live Chat

Available 24/7

Instant response

Phone Support

+212 530-010-100

24/7 availability